The Huddle
Google Reviews · Sentiment tracking · Response management
Sentiment Distribution
12 total reviewsDominic was incredible — he really listened to what we needed and found the perfect sectional. Delivery was on time and the team was professional.
Waited 45 minutes before anyone acknowledged us. When we finally got help, the salesperson seemed disinterested. Very disappointing experience.
Russell went above and beyond to help us find the right recliner for my husband's back issues. He was knowledgeable and patient. Highly recommend!
Good selection but delivery took 3 weeks longer than promised. The furniture itself is great quality, just communication could be better.
Terrible delivery experience. Furniture arrived damaged and it took 6 weeks to get a replacement. No one called us back when we complained.
Austin really knows his product. Spent an hour with us going through different options and we never felt pressured. Love our new sofa.
Product quality is good but the store was understaffed. Couldn't get anyone to help us for the first 30 minutes.
Kassie was fantastic. She remembered our preferences from a previous visit and had options ready for us. That's the kind of service that builds loyalty.
Good experience overall. Tiberius was helpful and the store was well organized. Minor issue with one delivery item but resolved quickly.
Ordered in November, still waiting for part of our order in February. Customer service keeps giving us different dates.
Best furniture shopping experience I've had. Nate was knowledgeable without being pushy. The showroom is beautiful.
Average experience. Salesperson was fine but didn't really help us narrow down choices. Ended up buying elsewhere.